The Good, The Bad and The Tips – Influencer Edition!
Being an Instagram influencer is challenging – It comes with responsibility not only to your followers but the businesses you collaborate with. Just a few clicks on the ‘ol google machine leaves us scratching our head on what Influencers actually do and if they are worth it! If you are wondering that yourself, you can read our story about Influencer Nightmares and our post on if influencers are even really worth it.
So I thought it would be a good idea to look at the Good, The Bad and Tips to working with and managing Influencers – using real life stories and information from those that have been around the block a couple of times with influencers!
The Good
Dawna Boone, Owner, Sugar Smart Box
My best successes have come from influencers who post on social media and have a blog as well. This creates searchable content and is a win-win for the influencer and the brand.
Sophie Miles, CEO & Co-Founder of CalculatorBuddy.com;
A micro-influencers strategy is useful depending on the size of your company. For instance, if your company is very small (one or two people) the amount of extra work involved is difficult to handle. But, in big companies, many different departments should have to work in a transversal way and not by the regular areas (marketing, accounting, IT).
In our circle of entrepreneurs, we believe micro-influencers are really useful for retail sales, but it will depend on the needs of each business.
Alicia Ward, a Digital Marketing Strategist at Flauk;
I recently wrapped up a promotion with a running influencer on Instagram to promote one of our clients’ products (a running medal holder). We were really happy with the results and the work that the influencer put forward.
We felt she went above and beyond for our clients product giveaway, making some very high quality videos and taking great pictures, as well as engaging with all those interested in the product in her comment section.
The key things that made working with this influencer great were: vetting her ahead of time, active communication throughout the project and clear responsibilities and expectations for both parties outlined in the agreement.
The Bad
Dawna Boone, Owner, Sugar Smart Box
My worst experience has been working with influencers who may post beautiful pictures and get a lot of likes but not result in any sales. While raising brand awareness is important, so is seeing a return on my investment of either paying for a post, giving free product, or both.
Sophie Miles, CEO & Co-Founder of CalculatorBuddy.com;
The problem is dealing with all these new service providers instead of only with one vendor; the payments are *tedious*, and it is not easy to make sure that all the content has been published in all the accounts.
Alicia Ward, a Digital Marketing Strategist at Flauk;
In a previous job, I was once contacted by a micro interior design influencer who wanted to work with us to promote our product. I was skeptical because she had done some work for a competitor in the past and had previously shown interest in collaborating then changed her mind.
When she asked to re-engage, I asked her for a media kit or at least her latest numbers (she had recently pivoted her business) and she became upset and thought I should know everything I need to since we spoke about a previous collaboration.
In the end I chose not to work with her because I didn’t feel she was reliable or forthcoming. Those were huge red flags. In the end, I think I made the right decision because she ended up working with multiple competitors in our space at the same time and giving advice to her clients that we would disagree with.
The Tips
Dawna Boone, Owner, Sugar Smart Box
I would advise others to make sure that they set the expectations for the collaboration up front. For example, there must be a permanent post and it must stay up for a specific period of time. Many influencers will want to just post in their IG story or will delete their Instagram post all together.
Kali Ventresca, CCO, Impish Lee ;
My sister and I own customizable lingerie and loungewear brand, Impish Lee (www.impishlee.com). We have been using influencers since we started our business in 2015.
We have had many successful partnerships and a few duds as well. Most influencers want to be compensated for their time so as a small business, with no funding, we have to choose influencers wisely. Mostly we look for influencers who will be passionate about what we do and see the value in our work.
One thing I would recommend to all brands looking to work with influencers is to make formal signed agreements. Outline everything that you expect clearly and make sure both parties are on the same page.
Alicia Ward, a Digital Marketing Strategist at Flauk;
My advice for anyone interested in working with influencers is to:
– Vet your influence – look at their other profile links, check their alexa ranking if they’re a blogger, Google them, ask for a media kit and speak to them on the phone at least once. You can even ask for references, most influencers would be happy to provide them.
– Set clear expectations about what each party is responsible for
– Make sure your brands are aligned to begin with, just because you’re in the same industry doesn’t necessarily mean your values are aligned
– Make sure your communication lines are open and set clear expectations with each other about communication (when to send things, how much notice is needed, preferred methods)
– Trust your gut – Intuition can be a powerful and misunderstood tool. If you spot red flags or feel uneasy about working with the influencer early on, there’s a reason for that.
Appreciating the time and energy you put into your website and detailed information you offer. It’s nice to come across a blog every once in a while that isn’t the same outdated rehashed information. Wonderful read! I’ve bookmarked your site and I’m adding your RSS feeds to my Google account.